Warranties and Damage Protection

At Carolina In Home Flooring we offer multiple ways to protect your flooring investment:

1) Product Warranty: All floor covering products are covered by a manufacturer’s limited warranty. Manufacturer warranty terms are provided to our customers upon purchase. Please see manufacturers' separate warranties for the terms of their warranties. Carolina In Home Flooring provides a limited lifetime warranty on workmanship and installation. No other product warranties, either expressed or implied, including implied warranties of merchantability, are provided.

2) Installation Warranty: Our installation is backed by a limited lifetime warranty that is non-transferrable and provided to our customers upon purchase. A current version is also available our website at all times.

3) Damage Protection Plan: Accidents happen. When product and installation warranties aren’t able to cover damages caused by various accidents, our 5-year accidental damage protection plan does! Your flooring investment deserves the best protection, and adding this to your manufacturer and installation warranties does exactly that.

  • Coverage up to the total amount paid including installation.
  • No service fees. No deductible.
  • Covers scratches, dents, dings, gouges, snags, warping, unraveling and stains caused by covered accidents.
  • Most flooring accidents are covered for full repair or replacement.

Click here to learn more about our accidential damage protection plan by Centricity.

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